Last updated: July 3, 2026

At Joor Beach Rentals, we respect your privacy and handle your personal data with care. In this privacy policy we explain what data we collect, why we collect it, and how we handle it.

1. Who we are

Joor Beach Rentals
Kralendijk, Bonaire
Email: info@joorbeachrentals.com
Website: https://www.joorbeachrentals.com

2. Personal data we collect

We may collect and process the following personal data:

• Full name

• Email address

• Phone number

• Accommodation / stay location

• Booking details (rental dates, items, requests)

• IP address

• Browser and device information

• Website usage data (via analytics tools)

3. How we collect your data

We collect personal data through:

• Contact forms on our website

• Booking requests

• WhatsApp messages

• Email communication

• Phone calls

• Social media messages (e.g. Instagram, Facebook)

4. Why we process your data

We use your personal data for the following purposes:

• Processing and managing reservations

• Communicating about bookings and services

• Providing customer support

• Handling administrative tasks and invoices

• Improving our website and services

• Website analytics and performance tracking

• Marketing and remarketing (if applicable via analytics tools)

5. Legal basis for processing

We process your data based on:

• Performance of a contract (e.g. handling your booking)

• Legitimate interest (e.g. improving services and communication)

• Legal obligation (e.g. accounting and record keeping)

• Consent (where required, such as analytics cookies)

6. Sharing of personal data

We only share your data when necessary for our services or legal obligations. This may include:

• Website hosting provider (bHosted)

• Google Analytics (website usage analysis)

• Google Tag Manager (tag and script management)

• Communication tools such as WhatsApp

• Internal administrative systems

We do not sell your personal data to third parties.

7. Payments

Payments are processed via:

• Cash payments

• Tikkie payment requests

We do not store sensitive payment details on our servers.

8. Data retention

We retain personal data only as long as necessary:

• Booking and invoice data: up to 7 years (legal obligation)

• Contact inquiries: up to 12 months

• Analytics data: according to Google Analytics default retention settings

• Communication history: as long as needed for service and support

9. Your rights (GDPR)

You have the following rights regarding your personal data:

• Right to access your data

• Right to correct inaccurate data

• Right to request deletion of data

• Right to restrict or object to processing

• Right to data portability

To exercise these rights, contact us at: info@joorbeachrentals.com

10. International data transfers

As we use services such as Google Analytics, your data may be processed outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place where required.

11. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

12. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be published on our website.

13. Contact

If you have any questions about this privacy policy, please contact us:

Joor Beach Rentals
Kralendijk, Bonaire
Email: info@joorbeachrentals.com